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Housing repairs service discovery project: 7 lessons learned

We have been working on a discovery project to identify an ideal end-to-end user journey for housing repairs services across four local authorities. Despite being able to report issues online,…

Designing an ideal online journey for housing repairs

We have been carrying out a lot of research into housing repairs as part of a discovery project we are working on across 4 authorities (Southwark, Lewisham Homes, Lincoln and…

Is now the time to move your integrations to real time?

The integration options for councils have changed significantly in the last 3 years with both the cost and options for integrating in real time having advanced significantly.

UK public sector accessibility best practices

With the recent released of the new accessibility standards, WCAG 2.1, public organizations need to focus on their web accessibility issues and comply to the level AA, as the norm…

How to do Agile in a non-Agile environment

As a company that is almost evangelistic about Agile we at OrangeMaple find it difficult to think that most organisations haven’t adopted or attempted Agile. But for those of you…